Effective Date: January 1, 2025

Master Services Agreement

This Master Services Agreement (the “Agreement”) is entered into by and between Snow Growth Marketing Inc. (“Enrolla,” “we,” “us,” or “our”) and the customer identified in an executed order form or other agreement (“Customer,” “you,” or “your”).

By accessing or using the Services, or by signing an order form, you agree to be bound by the terms of this Agreement.

1. Services and Access

Enrolla provides web-based software and related services for lead generation, program recommendations, and student engagement (“Services”). Subject to the terms of this Agreement, we grant you a non-exclusive, non-transferable, limited right to access and use the Services for your internal educational or marketing purposes.

2. Customer Responsibilities

You are responsible for:

Ensuring that users access the Services in compliance with this Agreement and applicable laws.
Maintaining the security and confidentiality of login credentials.
Not using the Services to infringe on the rights of others, distribute spam, or engage in unlawful activity.
Providing accurate information when configuring your instance or tenant.

3. Fees and Payment

Fees are outlined in the applicable order form or pricing agreement. Unless otherwise stated:

All fees are in USD dollars and exclusive of taxes.
Payment is due within 30 days of invoice.
Late payments may incur interest or service suspension.

All fees are non-refundable unless otherwise stated in writing.

4. Confidentiality

Each party agrees to protect the confidential information of the other party using reasonable care and not to disclose it to third parties, except as required by law or permitted under this Agreement. Confidential information excludes information that is publicly known, independently developed, or lawfully obtained from a third party.

5. Data Privacy and Security

We process personal information in accordance with our Privacy Policy, which is incorporated by reference. We implement appropriate technical and organizational measures to protect the confidentiality and integrity of Customer Data.

6. Intellectual Property

Enrolla retains all rights, title, and interest in the Services, software, and any content, templates, or tools provided. Nothing in this Agreement transfers ownership of our intellectual property.

Customer retains ownership of all data submitted to the platform.

7. Warranties and Disclaimers

We warrant that the Services will perform materially in accordance with the documentation. We do not guarantee uninterrupted or error-free operation and disclaim all other warranties, including fitness for a particular purpose, to the fullest extent permitted by law.

8. Limitation of Liability

To the maximum extent permitted by law:

Neither party is liable for indirect, incidental, special, or consequential damages.
Enrolla’s total liability for all claims is limited to the amount paid by Customer in the 12 months preceding the event giving rise to the claim.

9. Term and Termination

This Agreement remains in effect unless terminated by either party:

For convenience with 30 days’ written notice (if no active subscription exists).
For breach, if not cured within 15 days of written notice.

Upon termination, all fees due are payable, and access to the Services will cease.

10. General Terms

Governing Law: This Agreement is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Entire Agreement: This Agreement, together with any executed order forms, constitutes the entire agreement between the parties.

Amendments: We may update this Agreement with notice. Continued use of the Services constitutes acceptance of the revised terms.

Force Majeure: Neither party is liable for events beyond their reasonable control.

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11. Contact Us

For questions or requests related to this agreement:

Email:support@enrolla.com