Effective Date: January 1, 2025

Privacy Policy

At Enrolla ("Enrolla," "we," "us," or "our"), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our services.

1. Information We Collect

We collect information in the following ways:

a) Information You Provide

  • Identifiers: Name, email, phone, institution name, job title.
  • Account details: Login credentials (e.g., usernames, passwords).
  • Billing information: Payment method, billing history.
  • Support & communications: Messages, form entries, or chat logs.

b) Information We Automatically Collect

  • Device & usage data: IP address, browser type, operating system, screen size, referring URLs, time spent, interactions, and general location.
  • Cookies & similar technologies: Used for functionality, analytics, and marketing.

c) Information from Third Parties

We may collect information from:

  • Analytics tools (e.g., Google Analytics)
  • CRM or email platforms
  • Public sources or business directories

2. How We Use Information

We use your information to:

  • Operate, maintain, and improve the Services.
  • Authenticate users and secure accounts.
  • Respond to inquiries and provide support.
  • Send transactional messages and marketing communications.
  • Analyze usage for product improvement and business intelligence.
  • Prevent fraud, abuse, and legal violations.
  • Comply with legal requirements and enforce agreements.

We may also create aggregated or de-identified data to improve our Services.

3. How We Share Information

We may share your personal information with:

  • Vendors & service providers: Including hosting, payments, analytics, and support.
  • Professional advisors: Legal, financial, or compliance consultants.
  • Corporate transactions: In the event of a merger, sale, or restructuring.
  • Legal compliance: When required by law, subpoena, or government request.

We do not sell your personal information.

4. Your Rights and Choices

  • Opt-out of marketing: Use unsubscribe links or email us.
  • Manage cookies: Adjust settings in your browser.
  • Access or delete data: Contact us to review or remove your information.
  • 5. Data Security

    We use administrative, technical, and physical safeguards to protect your data. While we take reasonable steps, no online service is 100% secure.

    6. International Data Use

    Our Services may be accessed internationally. Your information may be transferred and stored outside your jurisdiction, including in Canada or the United States.

    7. Children and Student Privacy

    Our Services may be used by students under the age of 18 (e.g., high school learners exploring academic programs). We are committed to protecting the privacy of all users, including minors.

    • We do not knowingly collect personal information from users under 14 without verifiable parental consent.
    • We collect limited personal information for educational purposes and to provide tailored recommendations.
    • If you are a parent or guardian and believe we have collected information from a child under 14 without appropriate consent, please contact us at privacy@enrolla.com, and we will promptly remove the data.

    We do not use minor user data for advertising or resale.

    Our Services are not directed to users under 14. We do not knowingly collect personal information from minors.

    8. Changes to This Policy

    We may update this policy from time to time. Updates will be posted on this page with the “Effective Date.” Material changes may be communicated via email or in-app notice.

    9. Contact Us

    For questions or requests related to this Policy:

    Snow Growth Marketing Inc.
    Address: 7017 9th Line, Thornton, Ontario, Canada, L0L2N0

    Email: privacy@enrolla.com

    If you have any questions about this Privacy Policy, please contact us at privacy@enrolla.com.

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